You’ve had your say in your favorite suppliers this 12 months

As 2024 involves an in depth, we thought we’d do our personal Be Intelligent With Your Money ‘Wrapped’ (transfer over Spotify) and reveal your favorite (and least so) banks and bank card suppliers. 

Earlier this month we requested you to have your say and the outcomes are in!

So with no additional ado, let’s reveal the tops and bottoms in present accounts, financial savings and bank cards and the the explanation why.

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Your greatest present accounts

Chase

Chase was a agency favorite amongst present account suppliers. Clients say they love the 1% cashback Chase offers on debit card spend, the actual fact it doesn’t cost abroad charges and its wonderful customer support.

One overview stated: “Finest free present account by far. 1% cashback on debit card spends and no loading charges overseas, plus 1% cashback on abroad spends, too, are unbeatable. Simple to make use of app mixed with straightforward instantaneous transfers into and out of (at one time the very best) quick access financial savings account. Boosted saver is a complete winner.”

One other stated: “Been utilizing Chase for fairly a while now and have been massively impressed with their stage of service. All the pieces is very easy to do on their app and an actual human customer support agent is just some faucets away”

To be trustworthy, we’re not stunned Chase got here out as one in every of your high present account suppliers – it was voted the Best British Bank on this 12 months’s British Banking Awards, run by our sister website Smart Money People and we frequently hear constructive suggestions about it from our group on our Fb group.

Lloyds 

One other favorite of yours was the Membership Lloyds account, primarily as a result of it comes with a selection of freebies, corresponding to Disney+ or six cinema tickets a 12 months.

One reviewer informed us: “The account is nice worth for cash with added perks and it’s straightforward to handle on the app” whereas one other stated: “Good present account with platform options , like upcoming funds. Can have two common savers related and free cinema tickets.”

We additionally suppose it is a good all-rounder current account, because of the simple to acquire freebies, beneficiant switching supply and respectable common saver. Nevertheless, it’s not one in every of our high banking apps. We reckon when you’ve already acquired it it’s value maintaining however as a spare account reasonably than your essential present account.

Nationwide

All three of Nationwide’s Flex present accounts (FlexPlus, FlexDirect and FlexAccount) acquired constructive critiques, making Nationwide one of many high suppliers of the 12 months. 

Nationwide’s Flex account was the preferred, making up greater than half of the Nationwide votes, with one buyer saying it was an ‘wonderful, no charge on a regular basis present account with a fantastic app and wonderful customer support.’

We additionally like Nationwide, primarily because it’s essentially the most moral of the excessive road accounts. Those that often use the account additionally benefited from a loyalty fee, which is exclusive. The app has additionally improved loads this 12 months, although we’re not eager on the hike to the FlexPlus monthly fee.

Your worst present accounts

HSBC

HSBC had a combined bag of scores, with some clients marking it down for worth and customer support.

One reviewer stated: ‘The app is mediocre at greatest. If you happen to worth having a department you’ll be able to stroll as much as, HSBC could also be for you. If you happen to qualify for his or her Premier account, the journey insurance coverage is value it. In any other case, there are a lot better alternate options available on the market.’

Whereas one other wasn’t too impressed with HSBC’s present account both – for many causes, together with comparatively decrease rates of interest and points transferring cash between accounts. Regardless of HSBC being the one financial institution to simply accept them once they first got here to the UK, this buyer took their enterprise elsewhere after 5 years.

Nevertheless, one other buyer disagreed with these poor critiques, describing HSBC’s present account as a ‘good on a regular basis checking account. No points. Would advocate.’

We don’t suppose HSBC is especially dangerous, neither is there something to shout about. Fairly common throughout actually.

The Co-operative financial institution

The Co-Operative Financial institution didn’t get too many critiques, however the common rating was low.

Whereas the ethics of the financial institution was admired, one buyer commented that the change course of was extraordinarily sluggish, the app isn’t nearly as good as different banks’ and customer support is restricted. 

The financial institution, which is more likely to be offered to Coventry Constructing Society in 2025, hasn’t been one in every of our picks both, besides to get some financial institution switching money. It additionally ditched its month-to-month rewards this 12 months – although they weren’t one thing definitely worth the effort in our opinion.

Your greatest financial savings accounts

Chase

Chase additionally scored extremely in financial savings. Clients have been massive followers of Chase’s app, how straightforward the financial institution makes shifting cash and no higher financial savings restrict.

Chase did properly on this 12 months’s Wrapped regardless of it solely that includes a number of occasions in our savings best buy tables in 2024. That was because of a good 1% bonus for 12 months placing it close to the highest for individuals who managed to nab it.

Nevertheless, a few of you discovered the completely different financial savings charges Chase gives a bit difficult. One buyer stated the gives, bonuses and assorted rates of interest could be difficult – which we’re all the time comfortable to elucidate.

One other buyer stated they’d prefer it if Chase supplied the boosted financial savings charges to all clients, not simply those who opened the account on the proper time.

Buying and selling 212

Buying and selling 212 was one other in style financial savings supplier this 12 months – and we’re not stunned. It’s been high, or close to high, of the ISA best buys for many of 2024, even growing its fee over a number of days to maintain its high place a number of months in the past.

One person stated: “Wonderful app, though its large vary of choices and options is daunting at first. Take time to seek out your manner round and it has every part you need and want. Providing the best fee on my ISA and uninvested money at first, it has fallen again since, however I nonetheless regard it nearly as good and I’m sticking with them for now.”

Zopa

Zopa is one other financial savings supplier who clients actually favored this 12 months.

From the critiques, clients actually like Zopa’s seamless service – there aren’t any delays in cash transfers, the app is simple to make use of and it sends out helpful notifications. Additionally they suppose it gives respectable charges.

Your worst financial savings accounts

Kent Reliance

From our critiques, clients appeared initially impressed with Kent Reliance once they opened a financial savings account however then have been upset.

One reviewer stated: “Nice rates of interest, however the phone customer support is past dangerous, offering deceptive data which contradicts the data on the web site.”

And one other stated: “Charges initially good. Then they begin decreasing by greater than BOE cuts.  Tough to shut account. Poor customer support. Is not going to use once more.”

We noticed loads of suppliers minimize their financial savings charges when the Bank of England base rate fell, however you’ll be able to see clients aren’t comfortable when banks and constructing societies cut back their charges by greater than the minimize. 

Kent Reliance typically seems in our greatest purchase financial savings tables for fastened fee bonds, however these critiques simply present clients need greater than a good fee – in addition they need good customer support and a supplier who’s going to deal with them properly.

Your greatest bank cards

American Categorical

The Amex Gold card was one of the positively reviewed bank cards on our checklist this 12 months. Issues individuals favored included an easy-to-use app, clear presentation of factors and a great bonus supply. 

One buyer described the Gold card as a ‘no-brainer’ when you make use of what it gives, corresponding to Deliveroo credit score and lounge entry. 

We predict it’s value a search for one 12 months, however greatest prevented after 12 months as a hefty cost kicks in that’ll wipe out all the advantages.

Halifax

Halifax’s Readability bank card was described as ‘wonderful’ due to its fee-free spending overseas, respectable app and good customer support by way of the chat service on the app.

We just like the Readability bank card as an possibility for abroad spend, though it’s not our high choose. You may see the very best and the remaining on our checklist of the top travel debit and credit cards.

Editor’s choose: 4.9% financial savings

Quick access ISA from Buying and selling 212 paying 4.9%

Your worst bank cards

When it got here to the playing cards you didn’t like, it was a very big selection of manufacturers, so it’d be unfair to single out only one or two – although customer support was once more an enormous purpose individuals had points.

Keep in mind relating to bank cards, they’re all going to be dangerous when you don’t observe our three simple credit card rules.

You may learn or depart critiques for financial institution accounts, bank cards and extra over on our sister website Smart Money People, which specialises in critiques of economic companies.

Sensible Cash Individuals have their very own winners and losers this 12 months. Whereas Chase was the highest financial institution of 2024 on the positioning (equally in our outcomes), Zopa and Monzo have been subsequent. Triodos and Starling Financial institution took fourth and fifth place.

In the meantime on the backside have been Tesco Financial institution, HSBC and Barclays.